Field Service Engineer I
Not Disclosed•Full-TimeOn-site
location_on1355, Southwest 197th Avenue, Beaverton, Washington County, Oregon, 97003, United States
About IMS Nanofabrication
A core tenant at IMS Nanofabrication is a "People First" point of view. We agonize over getting the right people on board, in the right seats, and fostering an environment where each person can find autonomy, mastery, and purpose in their work.
About the Role
This entry-level Field Service Engineer I role is an exceptional launchpad for recent college graduates with engineering or science degrees, as well as military veterans from the Navy Nuclear Propulsion Program, who thrive in high-accountability, high-consequence technical environments.
You will join a growing team of professional Field Service Engineers based in Hillsboro, OR. Your daily operations will emphasize customer satisfaction, technical troubleshooting, and collaborative teamwork. A successful engineer in this role displays strong problem-solving and decision-making skills, alongside a deep understanding of the impact of quickly diagnosing and addressing problems in the customer environment.
You will have a strong desire to master both the technical attributes of our Multi-Beam Mask Writers—some of the most advanced semiconductor lithography equipment in the world—and the people skills required to excel in front of our critical customers. This role requires an in-person presence in our Hillsboro office with daily travel to customer sites, strongly aligning with our US headquarters in Santa Clara, CA, and our global R&D and operations team in Austria. The position is non-exempt and reports directly to the team lead engineer in charge at IMS America.
Work location
Work model: On-site
1355, Southwest 197th Avenue, Beaverton, Washington County, Oregon, 97003, United States
Beaverton, Oregon
Key Responsibilities
- check_circlePerform installation, annual preventive maintenance, and issue resolution for multi-beam mask writers
Similar Job Opportunities
Skills, education and keywords
Skills: Electrical, Mechanical, Mechatronics, Chemical, Physics, Stem, Nuclear Power School, Prototype Training, Qa/qc, Troubleshooting.
Education: Bachelor's of Science in Engineering, Physics, or related STEM field required for recent graduates.
Frequently asked questions about Field Service Engineer I at IMS Nanofabrication
What does a Field Service Engineer I at IMS Nanofabrication do?expand_more
Day-to-day, the Field Service Engineer I at IMS Nanofabrication will perform installation, annual preventive maintenance, and issue resolution for multi-beam mask writers; maintain and build excellent customer relationships with local tool owners and critical stakeholders; attend fab-related customer meetings to update teams on ongoing and planned issue resolution activities; and provide critical feedback to headquarters regarding procedural improvements, gaps, or necessary changes.
What are the requirements for this Field Service Engineer I role?expand_more
To qualify for the Field Service Engineer I at IMS Nanofabrication position, applicants should have: Bachelor's of Science in Engineering, Physics, or STEM field; Completed U.S. Navy Nuclear Power School and prototype training; and 1+ years of technical field service or hands-on operational system experience.
Where is the Field Service Engineer I role at IMS Nanofabrication located?expand_more
Field Service Engineer I at IMS Nanofabrication is based in 1355, Southwest 197th Avenue, Beaverton, Washington County, Oregon, 97003, United States. This is a on-site role.