Experienced Veterinary Client Service Representative
Not Disclosed•Full-TimeOn-site
location_onBig Bully Turf, 350, Front Street, Banker's Hill, San Diego, San Diego County, California, 92101, United States
About VCA
At VCA, we know that we couldn't have grown into the company we are today without all of our hardworking, talented employees! We value all our employees and want you to stick around. Career growth and professional development are important to us, so we provide opportunities to take on new and exciting roles within VCA.
About the Role
VCA Peninsula Animal Hospital is seeking a full-time, experienced Veterinary Client Service Representative to join our team. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. You will be the pivot around which the hospital operates, delivering excellent customer service and supporting caring professional medical care for our clients and their pets.
Application Instructions
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Equal Opportunity
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page at vcacareers.com.
Work location
Work model: On-site
Big Bully Turf, 350, Front Street, Banker's Hill, San Diego, San Diego County, California, 92101, United States
San Diego, California
Key Responsibilities
- check_circlePresent fees and process payments for services and products
- check_circleGreet visitors, answer telephones, and guide clients to exam rooms
- check_circleEducate clients on animal husbandry and non-medical pet care
- check_circleManage medical records, charts, reports, and correspondence
- check_circleRecommend and obtain products, services, and prescriptions
- check_circlePlace outbound calls for follow-ups and prospective client outreach
- check_circleMaintain hospital cleanliness and remove animal waste
- check_circleSchedule and confirm patient appointments
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) retirement plancheck_circlePaid vacation, holidays, and sick dayscheck_circleGenerous employee pet discountscheck_circleHealth and well-being programs with resources and training
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Frequently asked questions about Experienced Veterinary Client Service Representative at VCA Animal Hospitals
What does a Experienced Veterinary Client Service Representative at VCA Animal Hospitals do?expand_more
Day-to-day, the Experienced Veterinary Client Service Representative at VCA Animal Hospitals will present fees and process payments for services and products; greet visitors, answer telephones, and guide clients to exam rooms; educate clients on animal husbandry and non-medical pet care; and manage medical records, charts, reports, and correspondence.
Where is the Experienced Veterinary Client Service Representative role at VCA Animal Hospitals located?expand_more
Experienced Veterinary Client Service Representative at VCA Animal Hospitals is based in Big Bully Turf, 350, Front Street, Banker's Hill, San Diego, San Diego County, California, 92101, United States. This is a on-site role.
Is this Experienced Veterinary Client Service Representative job remote, hybrid, or on-site?expand_more
VCA Animal Hospitals has listed this Experienced Veterinary Client Service Representative role as on-site.
How much experience is required for this Experienced Veterinary Client Service Representative role?expand_more
Candidates for Experienced Veterinary Client Service Representative at VCA Animal Hospitals should have mid level.
What category does the Experienced Veterinary Client Service Representative role belong to?expand_more
Experienced Veterinary Client Service Representative at VCA Animal Hospitals is part of the healthcare & nursing job category on Recrutus.