Experience Design Vice President
Not Disclosed•Full-TimeOn-site
location_on2144, Cliffside Drive, Plano, Collin County, Texas, 75023, United States
About the Team
Chase is a leading financial services firm helping nearly half of America's households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow by delivering solutions to solve all their financial needs.
Within Chase Home Lending, the Experience Design team is dedicated to shaping the future of user experience through strategic design initiatives that seamlessly blend business needs with deep user insights. We foster a culture of inclusivity and accessibility, ensuring our offerings are not only visually appealing but also user-friendly for everyone.
About the Role
As an Experience Design Vice President, you will play a pivotal role in defining the user experience across our products and services. This position exists to lead strategically important initiatives and develop innovative solutions that align with business requirements while centering the user.
In this role, you will serve as a subject matter expert, collaborating with cross-functional teams to integrate user experience design into the product development lifecycle. You will guide and mentor junior designers, role-model the adoption of inclusive design practices, and drive a culture of diversity and inclusion. Your expertise in experience strategy will ensure that our solutions are accessible and enhance the overall customer journey.
Hiring Process
Interested candidates are invited to apply through our careers portal. The hiring process typically involves reviewing qualifications and experience to ensure alignment with our mission and the specific needs of the role. Further details regarding interview stages and timelines will be communicated directly to selected candidates.
Equal Opportunity Employer
We recognize that our people are our strength and that the diverse talents they bring to our global workforce are directly linked to our success. Chase is an equal opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Work location
Work model: On-site
2144, Cliffside Drive, Plano, Collin County, Texas, 75023, United States
Plano, Texas
Key Responsibilities
- check_circleDiagram service flows and design wireframes for key product touchpoints
- check_circleCollaborate with cross-functional teams to integrate UX into product development
- check_circleAnalyze market trends and user research data to optimize user experiences
- check_circleMentor junior designers and foster a culture of inclusivity and accessibility
- check_circleDevelop and execute design and research strategies aligned with business objectives
- check_circleLead end-to-end design initiatives across specific product domains
Requirements
- verified5+ years of experience in user experience design
- verifiedDemonstrated ability to create storyboards, wireframes, and prototypes
- verifiedExperience in inclusive design and accessibility guidelines
- verifiedAdvanced technical literacy including client-side technologies, APIs, and microservices
Nice to Have
Design leadership or managerial experience
Benefits & Perks
check_circleComprehensive health care coveragecheck_circleOn-site health and wellness centerscheck_circleRetirement savings plancheck_circleBackup childcarecheck_circleTuition reimbursementcheck_circleMental health supportcheck_circleFinancial coaching
