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  1. Home
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  5. Event Services Concierge - Audio Visual, Event Technology
Pinnacle Live logo

Event Services Concierge - Audio Visual, Event Technology

Not Disclosed•Full-TimeOn-site

location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States

Apply Now

Company Overview

Pinnacle Live is a premium, in-house AV partner dedicated to elevating live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events through an expert balance of big-picture problem-solving and boots-on-the-ground execution. Our philosophy is built on the belief that the most impressive, impactful meetings share a common denominator: dedicated, determined people working behind-the-scenes to make it happen. As a Collaborative Crusader, we empower our team to tackle tough challenges and deliver unforgettable hospitality and live event experiences.

Work location

Work model: On-site

location_on

Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States

Boston, Massachusetts

Key Responsibilities

  • check_circleCheck meeting rooms prior to events to ensure equipment and networking information is set as needed
  • check_circleGreet clients before event begin and ensure client satisfaction with all Pinnacle Live equipment and all networking needs
  • check_circleCoordinate with Sales Managers to ensure all on-site additions and changes are properly documented
  • check_circleProvide continued communication with client throughout the duration of their event

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Skills, education and keywords

Skills: Audio Visual, Networking, Computer Hardware, Computer Software, Computer Operation, Staging, Audio, Video.

Education: High School Graduate or equivalent required.

Frequently asked questions about Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live

What does a Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live do?expand_more
Day-to-day, the Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live will check meeting rooms prior to events to ensure equipment and networking information is set as needed; greet clients before event begin and ensure client satisfaction with all pinnacle live equipment and all networking needs; coordinate with sales managers to ensure all on-site additions and changes are properly documented; and provide continued communication with client throughout the duration of their event.
What are the requirements for this Event Services Concierge - Audio Visual, Event Technology role?expand_more
Pinnacle Live is looking for candidates who meet the following requirements: High School Graduate or equivalent; 1-2 years' experience with audio visual and/or hospitality industry; 1 year prior customer service experience; and General computer proficiency.
Where is the Event Services Concierge - Audio Visual, Event Technology role at Pinnacle Live located?expand_more
Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.
bookmark
  • check_circleProvide basic troubleshooting of networking and AV equipment and engage technical staff when necessary
  • check_circleMaintain regular communication with technical staff regarding client needs
  • check_circleAssist technical staff in the set and striking of AV equipment when time permits and as necessary
  • check_circleEnsure any lost stolen or damaged equipment is immediately reported to management
  • check_circleMake sure all Company occupied areas are clean, organized, and up to Company standards
  • check_circleReview daily invoices with client and obtain client's signature on invoice(s)
  • check_circleMaintain accurate client event information within the Company's business systems
  • Requirements

    • verifiedHigh School Graduate or equivalent
    • verified1-2 years' experience with audio visual and/or hospitality industry
    • verified1 year prior customer service experience
    • verifiedGeneral computer proficiency

    Nice to Have

    One to two years of experience in the audio visual and/or hospitality industry. One year of prior customer service experience, preferably in a hospitality environment.

    Benefits & Perks

    check_circleGenerous time off with PTO, holidays and sick/personal dayscheck_circle401k with a contribution matchcheck_circleHealth, vision, dental and more insurance coverage
    Pinnacle Live cover image
    Pinnacle Live logo
    Company

    Pinnacle Live

    Industry

    Events Services

    Headquarters

    Arlington Heights, Illinois

    Open Roles

    1

    Pinnacle Live creates and produces hybrid, virtual, and in-person events. Hospitality-minded. Experience Focused.

    Pinnacle Live is an event experience company that is fundamentally changing the dynamics between premiere hotels, customers and partners to unleash the power of live events. We offer a new and modern approach that will create unforgettable human connections among our customers, our industry partners, our communities, and society at large.

    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    1-2 yrs (Entry Level)

    Education

    High School Graduate or equivalent required

    Job Type

    Full-Time

    Skills Required

    Audio VisualNetworkingComputer HardwareComputer SoftwareComputer OperationStaging
    Is this Event Services Concierge - Audio Visual, Event Technology job remote, hybrid, or on-site?expand_more
    Pinnacle Live has listed this Event Services Concierge - Audio Visual, Event Technology role as on-site.
    How much experience is required for this Event Services Concierge - Audio Visual, Event Technology role?expand_more
    Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live typically requires 1–2 years of relevant experience at the entry level level.
    What skills do you need for the Event Services Concierge - Audio Visual, Event Technology role at Pinnacle Live?expand_more
    Key skills for Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live include Audio Visual; Networking; Computer Hardware; Computer Software; Computer Operation; Staging; Audio; and Video.
    What education is required for Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live?expand_more
    Educational requirements for this role: High School Graduate or equivalent required.
    What category does the Event Services Concierge - Audio Visual, Event Technology role belong to?expand_more
    Event Services Concierge - Audio Visual, Event Technology at Pinnacle Live is part of the it job category on Recrutus.

    About Pinnacle Live

    Pinnacle Live is an event experience company that is fundamentally changing the dynamics between premiere hotels, customers and partners to unleash the power of live events. We offer a new and modern approach that will create unforgettable human connections among our customers, our industry partners, our communities, and society at large.

    Browse more roles: All Pinnacle Live jobs, it jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in OhioAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL-A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
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