Engineering Operation Technician
Not Disclosed•Full-TimeOn-site
location_onSouth Market Street, Berwick, Columbia County, Pennsylvania, 18635, United States
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our employee-led affinity groups empower us to be proud of our differences, and ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
We value work-life harmony and strive for flexibility as part of our working culture. We are continuously raising our performance bar as we strive to become Earth's Best Employer, offering endless knowledge-sharing, mentorship, and career-advancing resources to help you develop into a better-rounded professional.
About the Role
As a Data Center Engineering Technician, you will serve as Amazon's front line for hands-on electrical and mechanical equipment troubleshooting. You will play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Reporting to a site's Data Center Facility Manager, you will maintain, operate, and troubleshoot mission-critical facility equipment. This includes standby diesel generators and related fuel systems, three-phase electrical systems (switchgear, UPSs, PDUs, wet cell batteries), and mechanical systems such as CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. You will also support fire/life safety equipment, building automation systems, and general facilities equipment.
This role acts as the first responder for preventative maintenance and troubleshooting. You will perform daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability. You will assist in troubleshooting facility and rack-level events, perform rack installs and decommissioning, and execute projects from conception to completion. Additionally, you will provide on-site support to contractors, sub-contractors, and vendors, ensuring all work is performed in accordance with established practices, procedures, and local legislation.
The position supports data centers in various operational stages. You may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Shifts can be up to 12 hours and may rotate on a predefined schedule, with some locations having on-call rotations. The role may also support more than one location or site.
Hiring Process & Application
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon Jobs accommodations page for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Work location
Work model: On-site
South Market Street, Berwick, Columbia County, Pennsylvania, 18635, United States
Berwick, Pennsylvania
Key Responsibilities
- check_circleMonitor and record data from electrical, mechanical, and fire/life safety equipment during daily building rounds
- check_circleMonitor Building Management Systems and Electrical Power Management Systems for operational status
- check_circleExecute rack installs and decommissioning activities within defined service level agreements
- check_circleManage daily work requests from conception to completion and assist in troubleshooting facility events
- check_circleProvide on-site support to contractors and vendors ensuring compliance with established procedures and legislation
- check_circleMaintain, operate, and troubleshoot mission-critical facility equipment including generators, UPS, and cooling systems
- check_circlePerform preventative maintenance, root cause analysis, and repairs on electrical and mechanical systems
- check_circleConduct technical writing to support the change management program
Requirements
- verified1+ years of electrical or mechanical experience
- verified1+ years' experience with Microsoft Office products
- verified2+ years of data center engineering experience
- verifiedTechnical (Military/Trade School) training
- verifiedAssociate or higher education in related field
- verifiedAbility to work on a flexible schedule including days, nights, and/or weekends
- verifiedAbility to travel to or commute between data center locations as needed
- verifiedAbility to travel (over 50 miles) or commute (less than 50 miles) to active data center sites
- verifiedWillingness to temporarily work at alternative sites during training periods
- verifiedAmazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas
Nice to Have
1+ years of electrical or mechanical experience, 1+ years' experience with Microsoft Office products, ability to work on a flexible schedule including days, nights, and/or weekends, 2+ years of data center engineering experience, technical (Military/Trade School) training, Associate or higher education in related field
Benefits & Perks
check_circleLump sum stipend for eligible candidates who relocatecheck_circleEmployee Assistance Program (EAP) starting Day 1check_circleMental Health Support servicescheck_circleMedical Advice Line401(k) matching
