Director of Operations Strategy (General Liability)
Not Disclosed•Full-TimeOn-site
location_onGranchina, Calle Guayama, 00917, United States
About Sedgwick
Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unmatched perspective and solutions for the rapidly changing and complex risk landscape. Our expertise, combined with advanced AI-enabled technology, sets the standard for claims administration, loss adjusting, benefits administration, and product recall.
By joining Sedgwick, you become part of something truly meaningful. We are recognized by Newsweek as one of America's Greatest Workplaces, certified as a Great Place to Work®, and named a Fortune Best Workplace in Financial Services & Insurance. Here, you will experience a caring culture, enjoy work-life balance, and find that there is no limit to what you can achieve for people around the world facing the unexpected.
About the Role
As the Director of Operations Strategy (General Liability), you will provide strategic leadership and oversight for a large national client program. This role exists to align operational execution, client service delivery, analytics, and program initiatives to support high-quality claim outcomes and long-term client partnership success. You will serve as the primary coordination point between operations, analytics, client stakeholders, and executive leadership, ensuring consistent execution of program objectives while translating complex data into actionable strategic recommendations.
Join Our Team
Sedgwick is building a diverse, equitable, and inclusive workplace. If you are excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. We recognize that each person possesses a unique combination of skills, knowledge, and experience, and you may be just the right candidate for this or other roles.
As an Equal Opportunity Employer and a Drug-Free Workplace, Sedgwick considers qualified applicants regardless of background. We are committed to providing a reasonable range of compensation and a comprehensive benefits package, including medical, dental, vision, 401(k) matching, PTO, and more.
Application Instructions
To apply, please submit your resume and cover letter through our careers portal. For more information about our culture and mission, visit sedgwick.com.
Work location
Work model: On-site
Granchina, Calle Guayama, 00917, United States
Similar Job Opportunities
Skills, education and keywords
Skills: Cpcu, Arm, Aim, Aic, Microsoft Office.
Education: Bachelor's degree from an accredited college or university preferred.
Frequently asked questions about Director of Operations Strategy (General Liability) at Sedgwick
What does a Director of Operations Strategy (General Liability) at Sedgwick do?expand_more
In this Director of Operations Strategy (General Liability) at Sedgwick role, you will provide strategic leadership and oversight for the target general liability program; directly oversee gl non-litigation claims manager and gl litigation supervisor; lead operational performance management including claim quality and cycle time; and oversee client stewardship, operational reporting, and analytics presentation.
What are the requirements for this Director of Operations Strategy (General Liability) role?expand_more
To qualify for the Director of Operations Strategy (General Liability) at Sedgwick position, applicants should have: Bachelor's degree from an accredited college or university preferred; CPCU, ARM, AIM, and/or AIC certifications preferred; Licenses as required; Ten (10) years of related experience; Seven (7) years of claims management experience; and Four (4) years of supervisory experience.
Where is the Director of Operations Strategy (General Liability) role at Sedgwick located?expand_more
Director of Operations Strategy (General Liability) at Sedgwick is based in Granchina, Calle Guayama, 00917, United States. This is a on-site role.