Director of Account Executives (SMB)

About KnowBe4

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents. Pioneering a new era of security since 2016, our HRM+ platform combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help companies understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, requiring us to protect our people, our data, and our planet. We operate in a modern, high-tech, and fun work environment where innovation is championed daily.

About the Role

The Director of Account Executives (SMB) leads a team of 12-15 Account Executives in the Washington, DC area, driving the maximization of all assigned sales opportunities. This role is critical for ensuring the team meets and exceeds monthly sales quotas by targeting new business and reactivating lapsed customer accounts.

In this position, you will serve as an expert in closing, negotiating, and prospecting, employing best-in-class sales techniques to ensure the team delivers on revenue goals monthly, quarterly, and annually. You will manage the daily needs of the sales team, conduct weekly pipeline reviews to ensure forecast accuracy, and provide dynamic coaching to improve performance. A key part of the mission is driving the adoption of AI-powered sales technologies to optimize productivity and enable insight-driven decision-making.

Hiring Process

Candidates selected for an interview will undergo an applicant assessment and background check as part of the hiring procedure. Please note that recruitment agencies are not permitted to submit candidates for this role.

Equal Opportunity

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.