Departmental Analyst 12 - Communication, Connections and Navigation Analyst

About the Mission

The Michigan Department of Health and Human Services (MDHHS) is dedicated to providing opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to achieve self-sufficiency. We are committed to fostering a diverse workforce and a work environment where every employee is treated with dignity, respect, and fairness.

About the Role

As a Communication, Connections, and Navigation Analyst within the Bureau of Children’s Coordinated Health Policy and Supports (BCCHPS), you will serve as a vital member of an interdisciplinary team in the Clinical Support and Service Navigation Section. This role acts as the primary resource for expertise regarding community-based services and the coordination between BCCHPS and the Children’s Services Administration (CSA).

In this position, you will prepare and disseminate specialized information and resources for children, youth, parents, caregivers, and child-serving system staff. Your work focuses on clarifying the array, criteria, and access to community-based services and supports. You will facilitate clinical reviews for youth involved in foster care and assist families and professionals in eliminating barriers to accessing necessary services. Additionally, you will monitor, track, evaluate, and share data regarding information sharing methods and educational initiatives for families and private agencies.

Hiring Process & Application Instructions

To be considered for this position, you must apply online via NEOGOV. Hard copy applications are not accepted. Your application must include:

• A resume detailing specific experience and dates of employment (including month, year, and hours per week).
• A cover letter.
• An official transcript (scanned copy only; web-based or unofficial copies are not accepted).

All relevant experience and education mentioned in supplemental questions must be documented in your resume or transcript to ensure accurate screening. Failure to provide these documents may result in your application being screened out as incomplete.

Important: The use of artificial intelligence (AI) software is prohibited in all areas of the selection process, including responses to application questions, interview questions, or exercises.

Selected candidates will be notified of interview results. Please note that submitting an application does not guarantee contact; only those interviewed will be notified. The department reserves the right to close the posting once a sufficient number of applications have been received.

Work Environment & Accommodations

This position is based at 333 S. Grand Ave, Lansing, MI, with a hybrid work model. Remote or hybrid schedules are considered based on operational needs, provided the work is completed within Michigan. Employees approved for remote work are responsible for providing their own secure work location, high-speed internet (25 Mbps download/5 Mbps upload), and necessary utilities. State-provided computers and phones will be available for work tasks.

Successful completion of a background investigation and criminal records check is a condition of employment. If you require a reasonable accommodation to participate in the application or selection process, please contact the agency's ADA coordinator.

Diversity & Inclusion

MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. We encourage applications from veterans and all qualified individuals regardless of background.