Customer Service Representatives
$16-24/hr•Full-timeRemote
location_onNorth Joplin Avenue, North Heights, Joplin, Jasper County, Missouri, 64801, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.
Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
North Joplin Avenue, North Heights, Joplin, Jasper County, Missouri, 64801, United States
Joplin, Missouri
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and general inquiries via phone, chat, and email
- check_circleProcess returns and refunds for customer accounts
- check_circleDocument customer interactions and meet quality standards
- check_circleTrack packages and update customer account information
- check_circleResolve customer concerns and provide professional customer service
Similar Job Opportunities
Frequently asked questions about Customer Service Representatives at Amazon
What does a Customer Service Representatives at Amazon do?expand_more
Day-to-day, the Customer Service Representatives at Amazon will assist customers with orders, returns, refunds, and general inquiries via phone, chat, and email; process returns and refunds for customer accounts; document customer interactions and meet quality standards; and track packages and update customer account information.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in North Joplin Avenue, North Heights, Joplin, Jasper County, Missouri, 64801, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have entry level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.