Customer Service
$16-24/hr•Full-timeRemote
location_onCranston High School East, 899, Park Avenue, Auburn, Cranston, Providence County, Rhode Island, 02910, United States
Job Description
About the Role
Amazon is seeking dedicated Work From Home Customer Service Representatives to join our team. In this role, you will serve as the primary point of contact for customers, assisting them with a wide range of inquiries including orders, returns, refunds, account issues, and delivery questions. Your goal is to provide professional, friendly, and efficient support through phone, chat, and email channels, ensuring a positive customer experience while meeting performance and quality standards.
Work location
Work model: Remote
Cranston High School East, 899, Park Avenue, Auburn, Cranston, Providence County, Rhode Island, 02910, United States
Cranston, Rhode Island
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleResolve customer concerns through phone, chat, and email support
- check_circleProcess returns and refunds for customer transactions
- check_circleUpdate customer accounts and document interactions
- check_circleTrack packages and provide delivery status updates
- check_circleAnswer general customer inquiries professionally and promptly
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
Day-to-day, the Customer Service at Amazon will assist customers with orders, returns, refunds, and account issues; resolve customer concerns through phone, chat, and email support; process returns and refunds for customer transactions; and update customer accounts and document interactions.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in Cranston High School East, 899, Park Avenue, Auburn, Cranston, Providence County, Rhode Island, 02910, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have entry level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.