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  1. Home
  2. chevron_right
  3. hospitality & catering
  4. chevron_right
  5. CUSTOMER SERVICE REPRESENTATIVE
Domino's Franchisee Association, The DFA logo

CUSTOMER SERVICE REPRESENTATIVE

Not Disclosed•Full-TimeOn-site

location_on166, Cumberland Street, City of Rochester, Monroe County, New York, 14605, United States

Apply Now

About the Team

Domino's Pizza is actively recruiting to meet a surge in business demand. Our mission is to be the best pizza delivery company in the world, a goal that requires exceptional team members working together. We take pride in our people, and our people take pride in Domino's Pizza. We believe our people come first, creating an environment where all team members can reach their highest potential regardless of their differences.

About the Role

We are looking for Customer Service Representatives with personality and people skills to join our growing team. This role is designed for those who want a job that works with their schedule, whether it's a main gig, a supplemental job for extra cash, or a way to balance school and social life. You will be a beacon of comfort for your community, helping to make, bake, or take pizzas during the hungry hours of the day and night.

The position involves operating equipment, preparing products to standard specifications, and maintaining store cleanliness. You will communicate verbally with customers and co-workers to process orders both over the phone and in person, while adhering to strict quality control standards. The role requires the ability to work under stress, perform repetitive tasks, and collaborate effectively with others.

Advancement and Growth

Domino's is committed to promoting from within. Did you know that 90% of all Domino's Pizza franchisees started working in a store? Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, and beyond to Director of Operations or Franchise Owner, our stores offer a world of opportunity for those who want to grow.

Hiring Process

We are actively recruiting individuals seeking jobs. If you are at least 18 years old and available after 3 p.m., we encourage you to drop us a line. We are looking for qualified candidates ready to join our team immediately.

Equal Opportunity

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an inclusive environment where team members, because of their differences, can reach their highest potential.

Work location

Work model: On-site

location_on

166, Cumberland Street, City of Rochester, Monroe County, New York, 14605, United States

City of Rochester, New York

Key Responsibilities

  • check_circleOperate all equipment and prepare product to standard specifications
  • check_circleClean equipment and facility daily to maintain store cleanliness
  • check_circleCommunicate verbally with customers and co-workers to process orders
  • check_circleEnter information into digital systems using a computer keyboard or touch screen
  • check_circleAdhere to work schedules and maintain punctuality and attendance
  • check_circleLift and stack bulk product deliveries weighing up to 50 pounds
  • check_circlePerform accurate calculations to process customer transactions

Requirements

  • verified18 years or older
  • verifiedAvailable after 3 p.m.
  • verifiedAbility to comprehend and give correct written instructions
  • verifiedAbility to communicate verbally
  • verifiedAbility to add, subtract, multiply, and divide accurately
  • verifiedAbility to enter information into digital systems
  • verifiedTransportation to/from work

Benefits & Perks

check_circleSystematic Training and Potential Management Developmentcheck_circleFlexible Schedulecheck_circleMeal Discountscheck_circleGroup Health Insurance (eligibility requirements)
Domino's Franchisee Association, The DFA cover image
Domino's Franchisee Association, The DFA logo
Company

Domino's Franchisee Association, The DFA

Industry

Restaurants

Open Roles

166

Our mission is to maximize the value of our Members’ businesses through education, communication and collaboration.

The Domino's Franchisee Association, commonly known as the DFA, operates within the restaurant industry and serves as the primary independent organization for Domino's Pizza franchisees across the continental United States. Established in 2006 and headquartered in San Antonio, Texas, the association focuses on representing and safeguarding the business interests of its member franchisees. As the largest group of its kind, it provides essential support and assistance to ensure the long-term success of its members' operations. The DFA functions as a central hub for education, training, and advocacy. Its digital platform offers a secure environment where franchisees can access vital resources regarding industry challenges and business strategies. The organization facilitates the collection and distribution of feedback from franchisees to guide its strategic efforts. Additionally, it acts as a critical communication link within the Domino's franchise network, fostering collaboration and information exchange among business partners and members without relying on external corporate structures.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

Entry Level

Job Type

Full-Time

Skills Required

Customer ServiceComputer KeyboardTouch ScreenDigital Systems

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Recrutus

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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Accessibility