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Customer Service

$16-24/hrFull-timeRemote

location_on185th Produce Market, 18485, Southwest Tualatin Valley Highway, Aloha Town Center, Aloha, Beaverton, Washington County, Oregon, 97003, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Work location

Work model: Remote

185th Produce Market, 18485, Southwest Tualatin Valley Highway, Aloha Town Center, Aloha, Beaverton, Washington County, Oregon, 97003, United States

Beaverton, Oregon

Open in Google Maps(45.49430, -122.86685)

Key Responsibilities

  • check_circleAssist customers with orders, returns, and account issues
  • check_circleProcess returns and refunds for customers
  • check_circleProvide professional and friendly customer service
  • check_circleResolve customer concerns via phone, chat, and email
  • check_circleTrack packages and update customer accounts
  • check_circleDocument customer interactions accurately

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Frequently asked questions about Customer Service at Amazon

What does a Customer Service at Amazon do?expand_more
A Customer Service at Amazon is responsible for the following: Assist customers with orders, returns, and account issues; Process returns and refunds for customers; Provide professional and friendly customer service; and Resolve customer concerns via phone, chat, and email.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in 185th Produce Market, 18485, Southwest Tualatin Valley Highway, Aloha Town Center, Aloha, Beaverton, Washington County, Oregon, 97003, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have mid level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.