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  1. Home
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  3. engineering
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  5. Customer Service Gaming Associate
Knighted logo

Customer Service Gaming Associate

Not Disclosed•Full-TimeOn-site

location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States

Apply Now

Spring Into a New Career with Knighted

Launch into something new this spring by joining Knighted as a Gaming Associate. You will become part of a dynamic, fast-paced team dedicated to supporting live cardroom games. Whether you are wrapping up the school year, seeking a fresh start, or ready to grow, there has never been a better time to apply.

In this role, you will collaborate closely with casino personnel and dealers to handle casino chips, verify game fairness and accuracy, and promptly report any suspicious activity. Your focus will be on fostering exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork.

Why Join Knighted?

Knighted is committed to developing talent from within. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our dedication to supporting long-term professional growth. We offer comprehensive paid training so that no prior experience is required, along with clear pathways to leadership roles.

Our culture extends beyond the casino floor. Through the Knighted Neighbors program, you can engage in community service and give back to local causes. Additionally, as you master new games and hone your skills, you unlock opportunities for pay raises and access to a robust benefits package including health insurance, 401(k), and paid time off.

The Interview Process

We aim to ensure every team member is the right fit for Knighted and that you have ample information to assess if we are the right fit for you. The process includes:

  • Initial Interview: 30 minutes
  • Final Interview: 30–45 minutes
  • Orientation: 3–4 hours

Equal Opportunity & Application Details

Knighted Ventures is regulated by the California Gambling Control Commission and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

Locations: Gardena, CA

Note: Submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

Work location

Work model: On-site

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Frequently asked questions about Customer Service Gaming Associate at Knighted

What does a Customer Service Gaming Associate at Knighted do?expand_more
A Customer Service Gaming Associate at Knighted is responsible for the following: Verify game fairness and accuracy during live cardroom play; Report suspicious activity to casino personnel promptly; Provide exceptional customer service to guests and colleagues; and Handle casino chips and manage bank reconciliation.
What are the requirements for this Customer Service Gaming Associate role?expand_more
Knighted is looking for candidates who meet the following requirements: Must be 21 years of age or older; Authorization to work in the U.S.; Proficient in mental math (addition, subtraction, multiplication, and division); and Ability to pass a lifetime background check, credit check, and drug screen for state licensure.
Where is the Customer Service Gaming Associate role at Knighted located?expand_more
Customer Service Gaming Associate at Knighted is based in 1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States. This is a on-site role.
Is this Customer Service Gaming Associate job remote, hybrid, or on-site?expand_more
Knighted has listed this Customer Service Gaming Associate role as on-site.
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location_on

1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States

Firestone Park, California

Key Responsibilities

  • check_circleVerify game fairness and accuracy during live cardroom play
  • check_circleReport suspicious activity to casino personnel promptly
  • check_circleProvide exceptional customer service to guests and colleagues
  • check_circleHandle casino chips and manage bank reconciliation
  • check_circleCommunicate corrections and maintain focus in high-pressure environments
  • check_circleCollaborate with dealers and staff to ensure smooth operations

Requirements

  • verifiedMust be 21 years of age or older
  • verifiedAuthorization to work in the U.S.
  • verifiedProficient in mental math (addition, subtraction, multiplication, and division)
  • verifiedAbility to pass a lifetime background check, credit check, and drug screen for state licensure

Benefits & Perks

check_circle401(k) retirement plancheck_circleStudent loan resource assistancecheck_circleHealth insurance coveragecheck_circleVision and dental planscheck_circlePaid time offcheck_circleComprehensive paid training programcheck_circleOpportunities for pay raises based on skill masterycheck_circleKnighted Neighbors community engagement program
Knighted cover image
Knighted logo
Company

Knighted

Industry

Entertainment Providers

Headquarters

Newark, California

Open Roles

1

Knighted operates as a multifaceted gaming and entertainment enterprise based in Newark, California. The organization leverages seed financing and an experienced management team to develop opportunities across various industry segments. As one of the largest operators in the cardroom and hospitality sectors within California and Florida, the company is currently expanding its operational footprint into Texas. The company focuses on innovation, continuous learning, servant leadership, and integrity to drive its operations. These core values guide the organization in moving beyond traditional corporate limitations. Knighted maintains a dedicated commitment to serving its clients, employees, and communities. Through these efforts, the enterprise aims to revolutionize the gaming landscape while fostering excellence within the industry and its own organizational structure.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

Entry Level

Job Type

Full-Time

Skills Required

Mental MathChip ManagementBank Reconciliation
How much experience is required for this Customer Service Gaming Associate role?expand_more
Candidates for Customer Service Gaming Associate at Knighted should have entry level.
What skills do you need for the Customer Service Gaming Associate role at Knighted?expand_more
Key skills for Customer Service Gaming Associate at Knighted include Mental Math; Chip Management; and Bank Reconciliation.
What category does the Customer Service Gaming Associate role belong to?expand_more
Customer Service Gaming Associate at Knighted is part of the engineering job category on Recrutus.

About Knighted

Knighted operates as a multifaceted gaming and entertainment enterprise based in Newark, California. The organization leverages seed financing and an experienced management team to develop opportunities across various industry segments. As one of the largest operators in the cardroom and hospitality sectors within California and Florida, the company is currently expanding its operational footprint into Texas.

The company focuses on innovation, continuous learning, servant leadership, and integrity to drive its operations. These core values guide the organization in moving beyond traditional corporate limitations. Knighted maintains a dedicated commitment to serving its clients, employees, and communities. Through these efforts, the enterprise aims to revolutionize the gaming landscape while fostering excellence within the industry and its own organizational structure.

Browse more roles: All Knighted jobs, engineering jobs on Recrutus.

Jobs by city
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Top states
Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in MassachusettsAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsHospitality & Catering jobsSales jobsTeaching jobs
Popular skills
CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
Featured employers
Company
About usFAQContactPrivacy policyUS privacy noticeAccessibility

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms