Customer Experience Specialist
Not Disclosed•Full-TimeRemote
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Role
AO Globe Life is seeking motivated professionals who want to make a meaningful impact while building a flexible, remote career. In this role, you will help families across the United States understand and access important supplemental benefit programs through virtual consultations.
This is a mission-driven opportunity designed for individuals who value professional development, service-focused work, and long-term income growth. Whether you're starting your career or looking for a new direction, this role offers the structure, training, and support needed to succeed. You will partner with clients to guide them through enrollment processes, maintaining accurate records and delivering exceptional service to build lasting relationships.
About AO | Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. We proudly support union members, veterans, credit unions, and professional associations—helping protect families while creating meaningful career opportunities for our remote-first team.
Why Join Us
If you're looking for a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining our growing team. We offer a supportive team culture with a collaborative environment focused on success, including leadership and management opportunities for top performers.
Application
To join our team, please submit your application to learn more about this growing opportunity.
Work location
Work model: Remote
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Key Responsibilities
- check_circleConduct scheduled virtual consultations to understand client needs
- check_circleExplain benefit options and guide clients through the enrollment process
- check_circleMaintain accurate client records and follow-up communications
- check_circleDeliver exceptional client service while building lasting relationships
- check_circleParticipate in ongoing training, mentorship, and professional development programs
Requirements
- verifiedAuthorized to work in the United States
- verifiedWindows-based laptop or PC with a functioning webcam
- verifiedReliable high-speed internet connection
Nice to Have
Customer service, consulting, or sales experience.
Benefits & Perks
check_circle100% Remote Role allowing work from anywhere in the United Statescheck_circleFlexible Scheduling to structure workday around personal lifecheck_circlePre-Qualified Leads Provided with no cold calling requiredcheck_circleVested Renewal Commissions for long-term earning potentialComprehensive Training with ongoing mentorship and professional development
Similar Job Opportunities
Frequently asked questions about Customer Experience Specialist at AO Globe Life
What does a Customer Experience Specialist at AO Globe Life do?expand_more
Day-to-day, the Customer Experience Specialist at AO Globe Life will conduct scheduled virtual consultations to understand client needs; explain benefit options and guide clients through the enrollment process; maintain accurate client records and follow-up communications; and deliver exceptional client service while building lasting relationships.
What are the requirements for this Customer Experience Specialist role?expand_more
AO Globe Life is looking for candidates who meet the following requirements: Authorized to work in the United States; Windows-based laptop or PC with a functioning webcam; and Reliable high-speed internet connection.
Where is the Customer Experience Specialist role at AO Globe Life located?expand_more
Customer Experience Specialist at AO Globe Life is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a remote role.
Is this Customer Experience Specialist job remote, hybrid, or on-site?expand_more
AO Globe Life has listed this Customer Experience Specialist role as remote.
How much experience is required for this Customer Experience Specialist role?expand_more
Candidates for Customer Experience Specialist at AO Globe Life should have mid level.
What skills do you need for the Customer Experience Specialist role at AO Globe Life?expand_more
Key skills for Customer Experience Specialist at AO Globe Life include Zoom.
What category does the Customer Experience Specialist role belong to?expand_more
Customer Experience Specialist at AO Globe Life is part of the sales job category on Recrutus.