Customer Care Representative
Not Disclosed•Full-TimeOn-site
location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
About the Company
Bobb Automotive has been a well-established and respected auto company in Columbus since 1924. Known for its charitable support throughout the area, we are dedicated to maintaining a positive, success-minded culture where employee satisfaction is a primary focus. As a fast-growing organization, we offer numerous opportunities for growth and frequently promote from within.
About the Role
We are expanding our "A-Team," our dedicated Call Center group. As a Customer Care Representative, you will be the face and voice of Bobb Automotive, responsible for the first impression we make with new customers. You do not close sales; instead, your mission is to begin relationships and open dialogues with potential customers who have already reached out for help.
You will answer questions, schedule appointments, and offer free advice over the telephone. The A-Team believes that everyone deserves to drive a nicer, newer car and that nobody should have to drive a car they hate. We are looking for positive professionals with a friendly voice and a passion for conversation who want to help people make good decisions about their next vehicle. This role is designed for those who enjoy building relationships and the challenge of making new connections.
Our Culture
We believe that work and life should be Enjoyable, Simple & Prosperous. Our culture is exciting, vibrant, and creative, focused on helping you reach your full potential. We care about your growth, success, and fulfillment in life, and we want to help you build a lucrative career with us.
Equal Opportunity
We are an equal opportunity employer committed to diversity and inclusion.
Work location
Work model: On-site
6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
Worthington, Ohio
Key Responsibilities
- check_circleMake relationships and offer free advice to potential customers over the telephone
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Frequently asked questions about Customer Care Representative at The Robert Bobb Group, LLC
What does a Customer Care Representative at The Robert Bobb Group, LLC do?expand_more
A Customer Care Representative at The Robert Bobb Group, LLC is responsible for the following: Make relationships and offer free advice to potential customers over the telephone; Answer questions from customers who have reached out for help; Begin a relationship and open a dialogue in a positive way; and Help people make good decisions about their next vehicle.
What are the requirements for this Customer Care Representative role?expand_more
To qualify for the Customer Care Representative at The Robert Bobb Group, LLC position, applicants should have: Experience in Customer Service, hospitality, restaurant or retail; Confidence to speak to new people on the phone; Ability to ask questions; Excellent verbal communication skills; and Must be comfortable using a computer.
Where is the Customer Care Representative role at The Robert Bobb Group, LLC located?expand_more
Customer Care Representative at The Robert Bobb Group, LLC is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.
Is this Customer Care Representative job remote, hybrid, or on-site?expand_more
The Robert Bobb Group, LLC has listed this Customer Care Representative role as on-site.