Client Care Coordinator Front Desk
Not Disclosed•Full-TimeOn-site
location_onEmbassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States
About Serotonin Centers
At Serotonin Centers, our mission is to create a positive, empowering, and supportive environment where clients can take charge of their health and wellness. We believe in treating every individual with respect and empathy, providing them with the knowledge and tools necessary to make informed decisions about their well-being.
About the Role
The Client Care Coordinator (CCC) serves as the vital first point of contact and the face of our Dr. Phillips center. This role is designed to ensure efficient center operations while acting as a dedicated liaison to foster ongoing patronage. You will be the warm, welcoming presence that greets clients, guiding them through their journey with personalized care tailored to their specific needs and goals.
In this position, you will do more than manage the front desk; you will actively engage with clients to understand their needs, introduce them to our services and retail products, and ensure they feel supported throughout their visit. By balancing administrative duties with genuine human connection, you help maintain a safe, compliant, and collaborative atmosphere where both clients and team members thrive.
Our Culture and Expectations
We are committed to building a collaborative and supportive community. As a team member, you will participate in daily huddles and knowledge checks to stay current with best practices. We prioritize a consultative approach, encouraging you to ask questions to truly understand client needs rather than simply talking at them.
Safety and compliance are paramount; we rigorously follow HIPAA regulations and biohazard standards to ensure a comfortable environment for everyone. We also believe in continuous improvement, actively seeking client feedback to refine our services. From participating in local community outreach to following our InCenter marketing plan, every team member plays a role in expanding our reach and impact.
Hiring Process
Interested candidates should submit their application to join our team. We look for individuals who embody professionalism and possess strong communication skills to help us continue our mission of client empowerment.
Work location
Work model: On-site
Embassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States
Orlando, Florida
Key Responsibilities
- check_circleGreet clients warmly and provide information on services and products
- check_circleMaintain accurate client records and process payments
- check_circleHold clients accountable to their agreed-upon services and memberships
- check_circleManage client feedback and ensure HIPAA compliance
- check_circleParticipate in daily huddles and track team activities
- check_circleEngage in local marketing activities and community outreach
- check_circleGuide clients on services and promote retail product sales
- check_circleAnswer phones, schedule appointments, and check clients in and out
Requirements
- verifiedExperience in a consultative sales environment
- verifiedProficiency in Zenoti business software
- verifiedKnowledge of HIPAA regulations
Similar Job Opportunities
Frequently asked questions about Client Care Coordinator Front Desk at Adpp Enterprises Inc
What does a Client Care Coordinator Front Desk at Adpp Enterprises Inc do?expand_more
A Client Care Coordinator Front Desk at Adpp Enterprises Inc is responsible for the following: Greet clients warmly and provide information on services and products; Maintain accurate client records and process payments; Hold clients accountable to their agreed-upon services and memberships; and Manage client feedback and ensure HIPAA compliance.
What are the requirements for this Client Care Coordinator Front Desk role?expand_more
To qualify for the Client Care Coordinator Front Desk at Adpp Enterprises Inc position, applicants should have: Experience in a consultative sales environment; Proficiency in Zenoti business software; and Knowledge of HIPAA regulations.
Where is the Client Care Coordinator Front Desk role at Adpp Enterprises Inc located?expand_more
Client Care Coordinator Front Desk at Adpp Enterprises Inc is based in Embassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States. This is a on-site role.
Is this Client Care Coordinator Front Desk job remote, hybrid, or on-site?expand_more
Adpp Enterprises Inc has listed this Client Care Coordinator Front Desk role as on-site.
How much experience is required for this Client Care Coordinator Front Desk role?expand_more
Candidates for Client Care Coordinator Front Desk at Adpp Enterprises Inc should have mid level.
What skills do you need for the Client Care Coordinator Front Desk role at Adpp Enterprises Inc?expand_more
Key skills for Client Care Coordinator Front Desk at Adpp Enterprises Inc include Zenoti; and Hipaa.
What category does the Client Care Coordinator Front Desk role belong to?expand_more
Client Care Coordinator Front Desk at Adpp Enterprises Inc is part of the customer services job category on Recrutus.
About Adpp Enterprises Inc
88 Essex St
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