Care Navigator

Frequently asked questions about Care Navigator at R3 Continuum

What does a Care Navigator at R3 Continuum do?expand_more

A Care Navigator at R3 Continuum is responsible for the following: Triage cases to appropriate consultants in a timely manner; Maintain case documentation in eCase Manager and client databases; Process incoming requests and initiate cases in the case management system; and Monitor and respond to telehealth platform requests for appointments.

What are the requirements for this Care Navigator role?expand_more

R3 Continuum is looking for candidates who meet the following requirements: Bachelor's degree in business or related field OR 4 years of professional call center experience; Experience working with mental health professionals; Experience working in a call center environment; Proficient with Microsoft Office Suite; and Must reside in the United States.

Where is the Care Navigator role at R3 Continuum located?expand_more

Care Navigator at R3 Continuum is based in Planifyr. This is a on-site role.

Is this Care Navigator job remote, hybrid, or on-site?expand_more

R3 Continuum has listed this Care Navigator role as on-site.

How much experience is required for this Care Navigator role?expand_more

Care Navigator at R3 Continuum typically requires 4+ years of relevant experience at the mid level level.

What skills do you need for the Care Navigator role at R3 Continuum?expand_more

Key skills for Care Navigator at R3 Continuum include Microsoft Office Suite; Hipaa; Mental Health; and Call Center.

What education is required for Care Navigator at R3 Continuum?expand_more

Educational requirements for this role: Bachelor's degree in business or mental health, or 4 years of call center experience.

What category does the Care Navigator role belong to?expand_more

Care Navigator at R3 Continuum is part of the accounting & finance job category on Recrutus.

About R3 Continuum

R3 Continuum, headquartered in Bloomington, Minnesota, operates within the mental health care industry to deliver behavioral health and crisis response solutions designed for organizational workforces. The company specializes in equipping businesses to prepare for, navigate, and recover from disruption, crisis, and stress through tailored, human-centered strategies. By integrating compassionate, evidence-based support, R3 addresses the psychological needs of employees, leaders, and teams before, during, and after challenging events occur.

For over thirty years, the organization has focused on filling a critical gap where workplace initiatives often overlook the human behavioral health element. Their services aim to build psychological safety and resilience, ensuring that teams remain empowered to perform effectively. The portfolio includes disruption response and recovery, violence mitigation, leadership support, and specialized behavioral health services.

R3 Continuum employs a collaborative and caring approach to help people and organizations thrive. This long-standing commitment ensures that workplaces can better manage stress and maintain a supportive environment, ultimately fostering a culture where individuals can continue to do their best work despite external pressures.

Browse more roles: All R3 Continuum jobs, accounting & finance jobs on Recrutus.