Business Development Specialist - Print & Marketing Solutions
Not Disclosed•Full-TimeOn-site
location_on14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States
About the Team
Staples is a business-to-business powerhouse, and Quill serves as a vital extension of that mission. We make it easier for businesses of all sizes to get what they need to work smarter. Our team is dedicated to fostering an inclusive culture where all employees feel valued and supported to contribute to their fullest potential. We believe that when we operate inclusively, diversity naturally follows, leading to innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.
About the Role
As an Inside Sales Specialist, you will play a critical role in supporting new and existing customers by delivering expert product guidance and driving both transactional and solution-based sales. This is a fast-paced, customer-focused position where your ability to build relationships, think strategically, and deliver results makes a direct impact on the business.
In this role, you will partner closely with Account Managers and Key Account Managers to win profitable business and support one-time and recurring projects for key accounts. You will manage multiple lead channels, including hunt lines, loaded leads, web leads, and chat, while educating customers on Quill's specialized product offerings and category-specific solutions. Your goal is to increase share of wallet by consolidating customer spend and positioning Quill as a trusted advisor, all while delivering an exceptional end-to-end customer experience.
Hiring Process
Candidates selected for this role will engage in a structured interview process designed to assess both technical capability and cultural fit. While specific steps may vary, the process typically includes an initial screening to discuss background and motivation, followed by a deeper dive into sales scenarios and problem-solving abilities. Final stages involve meeting with the hiring team to evaluate alignment with our collaborative mindset and performance-driven environment.
Equal Opportunity
At Staples, "inclusion" is an action word. We work hard to foster an inclusive culture and seek employees with unique and varied perspectives and areas of expertise. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States
Wadsworth, Illinois
Key Responsibilities
- check_circleCollaborate with sales teams to support transactional and solution sales
- check_circleDrive high conversion rates while adhering to margin guidelines
- check_circleMeet or exceed net sales and margin goals
- check_circlePartner with Account Managers to support key account projects
- check_circleManage multiple lead channels including hunt lines, web leads, and chat
- check_circleEducate customers on product offerings, pricing, and category-specific solutions
- check_circleMaintain accurate opportunity pipeline using CRM tools
- check_circleIncrease share of wallet by consolidating customer spend
- check_circleGrow average order value and deliver exceptional customer experience
Requirements
- verifiedHigh School Diploma or GED
- verifiedAt least 12 months of experience in sales or customer service
- verified1+ years of B2B sales or sales-equivalent experience
- verifiedExperience working with CRM tools
- verifiedKnowledge of category-specific products (Technology, Furniture, Print/Promotional, or Large Volume Quotes)
- verifiedExperience with virtual selling or solution-based sales environments
Nice to Have
1+ years of B2B sales or sales-equivalent experience. Experience working with CRM tools and managing an opportunity pipeline. Knowledge of category-specific products such as Technology, Furniture, Print/Promotional, or Large Volume Quotes. Experience with virtual selling or solution-based sales environments.
Benefits & Perks
check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail Discountscheck_circlePhysical and Mental Health Wellness programs
Similar Job Opportunities
Skills, education and keywords
Skills: CRM Tools, B2B Sales, Virtual Selling, Solution-Based Sales.
Education: High School Diploma or GED required.
Frequently asked questions about Business Development Specialist - Print & Marketing Solutions at Staples
What does a Business Development Specialist - Print & Marketing Solutions at Staples do?expand_more
A Business Development Specialist - Print & Marketing Solutions at Staples is responsible for the following: Collaborate with sales teams to support transactional and solution sales; Drive high conversion rates while adhering to margin guidelines; Meet or exceed net sales and margin goals; and Partner with Account Managers to support key account projects.
What are the requirements for this Business Development Specialist - Print & Marketing Solutions role?expand_more
To qualify for the Business Development Specialist - Print & Marketing Solutions at Staples position, applicants should have: High School Diploma or GED; At least 12 months of experience in sales or customer service; 1+ years of B2B sales or sales-equivalent experience; Experience working with CRM tools; Knowledge of category-specific products (Technology, Furniture, Print/Promotional, or Large Volume Quotes); and Experience with virtual selling or solution-based sales environments.
Where is the Business Development Specialist - Print & Marketing Solutions role at Staples located?expand_more
Business Development Specialist - Print & Marketing Solutions at Staples is based in 14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States. This is a on-site role.
Is this Business Development Specialist - Print & Marketing Solutions job remote, hybrid, or on-site?expand_more
Staples has listed this Business Development Specialist - Print & Marketing Solutions role as on-site.
How much experience is required for this Business Development Specialist - Print & Marketing Solutions role?expand_more
Business Development Specialist - Print & Marketing Solutions at Staples typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Business Development Specialist - Print & Marketing Solutions role at Staples?expand_more
Key skills for Business Development Specialist - Print & Marketing Solutions at Staples include CRM Tools; B2B Sales; Virtual Selling; and Solution-Based Sales.
What education is required for Business Development Specialist - Print & Marketing Solutions at Staples?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Business Development Specialist - Print & Marketing Solutions role belong to?expand_more
Business Development Specialist - Print & Marketing Solutions at Staples is part of the sales job category on Recrutus.