
location_on211, West Springfield Avenue, Downtown, Champaign, Champaign County, Illinois, 61820, United States
Staples is a business-to-business powerhouse, and Quill serves as a vital extension of that mission. We make it easier for businesses of all sizes to get what they need to work smarter. Our culture is built on the belief that "inclusion" is an action word; it represents what we do to ensure all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows, fostering a workplace where unique perspectives drive innovative thinking and help us exceed customer expectations.
As an Inside Sales Specialist, you will play a critical role in supporting new and existing customers by delivering expert product guidance and driving both transactional and solution-based sales. This is a fast-paced, customer-focused position where your ability to build relationships, think strategically, and deliver results makes a direct impact on the business.
You will partner closely with Account Managers and Key Account Managers to win profitable business, managing multiple lead channels including hunt lines, loaded leads, web leads, and chat. Your day will involve educating customers on Quill's specialized product offerings, pricing, and category-specific solutions, while maintaining a strong and accurate opportunity pipeline. By consolidating customer spend and positioning Quill as a trusted advisor, you will help grow average order value and deliver an exceptional end-to-end customer experience.
Note: Specific interview steps and timelines are not detailed in the source text. Please refer to the application portal or contact the recruiting team for current process details.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. We seek employees with unique and varied perspectives and areas of expertise to create a better workplace.
Work model: On-site
211, West Springfield Avenue, Downtown, Champaign, Champaign County, Illinois, 61820, United States
Champaign, Illinois
1+ years of B2B sales or sales-equivalent experience. Experience working with CRM tools and managing an opportunity pipeline. Knowledge of category-specific products such as Technology, Furniture, Print/Promotional, or Large Volume Quotes. Experience with virtual selling or solution-based sales environments.
Skills: CRM Tools, B2B Sales, Virtual Selling, Solution-Based Sales.
Education: High School Diploma or GED required.