Business Analyst Corporate Systems

About the Team

Waystar helps healthcare providers simplify payments and yield powerful results throughout the complete revenue cycle. Our platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials, allowing providers to focus on their patients and communities. Trusted by over 1 million providers, 1,000+ health systems, and connected to 5,000+ payers, we are deeply committed to our organizational values: honesty, kindness, passion, curiosity, fanatical focus, best work always, making it happen, and maintaining a joyful, optimistic, and fun culture.

About the Role

The Business Analyst in Information Systems & Infrastructure Operations plays a critical role in enabling the successful execution of internal business initiatives and PMO-led work. You will partner closely with business stakeholders, project managers, and technical teams to translate complex business needs into clear, actionable requirements that drive predictable delivery. Operating within the PMO and Operations model, you will support the intake, discovery, prioritization, and lifecycle coordination of internal business initiatives, ensuring alignment to business value and organizational priorities.

In this role, you will lead discovery sessions to understand business problems and current workflows, translating them into functional requirements, user stories, and acceptance criteria ready for engineering handoff. You will act as a trusted partner to business stakeholders, facilitating effective communication between business teams and Corporate Systems Engineering while ensuring stakeholders understand scope, trade-offs, and expected outcomes. Your work will directly impact the reduction of delivery rework and the improvement of predictability across Corporate Systems initiatives.

Hiring Process

Interested candidates should submit their application through our careers portal. The selection process typically involves an initial screening to discuss experience and role fit, followed by a deeper dive into specific project scenarios and stakeholder management approaches. Final stages include team collaboration sessions to assess cultural alignment and technical competency.

Equal Opportunity

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.