
location_on6004, Turtle Dove Drive, Dove Springs, Austin, Travis County, Texas, 78744, United States
At BMW of South Austin, we are dedicated to delivering an exceptional customer experience that reflects the premium standards of the BMW brand. Our service team operates with a core philosophy of Servant Leadership, where the needs of our customers and colleagues come first. We believe that diversity is our strength and that trust and respect are the foundations of our teamwork. Our culture is driven by Integrity, ensuring we always do the right thing, and a Passion for Winning, which means striving to be the best in how we treat our people and serve our community.
As a Technician at our South Austin location, you will be the expert responsible for identifying necessary vehicle services and performing high-quality repairs, maintenance, and service work. This role is vital to maintaining our commitment to the customer experience, ensuring every vehicle is serviced efficiently and according to both dealership and manufacturer guidelines.
In this position, you will examine customer vehicles, estimate repair costs, and document all services performed. You will utilize available technologies to enhance the customer journey while maintaining our high Customer Satisfaction Index (CSI) standards. Your work environment will be organized, clean, and safe, requiring you to operate power tools and test equipment while adhering to all federal, state, and company safety regulations. You will frequently interact with service advisors, the service manager, and customers, presenting information clearly and effectively.
We are looking for individuals who demonstrate a Commitment to Continuous Improvement, constantly seeking ways to improve their skills and the team's performance. Whether performing warranty repairs, recalls, or routine maintenance, you will be empowered to exceed customer expectations and uphold Hendrick's tradition of winning.
To join our team, candidates must possess a valid driver's license and relevant technical training or experience. We provide all required manufacturer fundamental training and NAPA training to ensure you are fully equipped to perform warranty repairs, PDI's, maintenance, and minor repairs on most vehicles. Successful candidates will also meet or exceed manufacturer requirements for ASE tests and hold any state inspection or emissions licenses required by Texas.
Interested applicants are encouraged to apply directly. We are an Equal Opportunity employer and encourage minorities, women, veterans, and individuals with disabilities to apply. For more information regarding our commitment to equal opportunity, please visit the EEOC website.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We are committed to fostering a workplace where everyone can thrive.
Work model: On-site
6004, Turtle Dove Drive, Dove Springs, Austin, Travis County, Texas, 78744, United States
Austin, Texas
Valid Driver's License, Certified/senior technician with respective manufacturer, State inspection/emissions license required by State, All required manufacturer fundamental training and/or NAPA training provided by HAG, Meets and/or exceeds manufacturer requirements for ASE tests, Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI's, maintenance, and minor repairs.
Skills: Automotive Parts, Mechanical Skills, Ase Tests, Warranty Repairs, Recalls, Pdi, Maintenance, Minor Repairs, State Inspection, Emissions License.
Education: GED or High School Diploma desired; Associate Degree desired; Bachelor Degree desired.