Aspen Dental logo

Bilingual Scheduling Center Agent

$17/hr•Full-timeRemote

location_onSaint Pauls Episcopal Church, 21, Centre Street, Concord, Merrimack County, New Hampshire, 03301, United States

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Job Description

About Aspen Dental

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.

About the Role

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.

Virtual training classes begin soon, don’t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same.

Work location

Work model: Remote

Saint Pauls Episcopal Church, 21, Centre Street, Concord, Merrimack County, New Hampshire, 03301, United States

Concord, New Hampshire

Open in Google Maps(43.20776, -71.53802)

Key Responsibilities

  • check_circleSchedule patient appointments as the first point of contact for new patients
  • check_circleAnswer inbound calls in a high-volume environment
  • check_circleUse sales and customer service techniques to set appointments
  • check_circleFocus on appointment acceptance and customer care
  • check_circleHandle patient questions and concerns with empathy

Requirements

  • verifiedHigh School Diploma or equivalent
  • verifiedProficient in English and Spanish
  • verified1+ years customer service experience
  • verifiedCable/Fiber internet, hardwired, 100 Mbps down/10 Mbps up
  • verifiedQuiet, HIPAA compliant, private workspace
  • verifiedEvening and weekend availability

Benefits & Perks

check_circleComprehensive Health, Dental and Vision insurance offeringscheck_circlePaid time offcheck_circle401K – with generous company match

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Skills, education and keywords

Skills: sales, customer service, hipaa.

Education: High School Diploma or equivalent required.

Frequently asked questions about Bilingual Scheduling Center Agent at Aspen Dental

What does a Bilingual Scheduling Center Agent at Aspen Dental do?expand_more
Day-to-day, the Bilingual Scheduling Center Agent at Aspen Dental will schedule patient appointments as the first point of contact for new patients; answer inbound calls in a high-volume environment; use sales and customer service techniques to set appointments; and focus on appointment acceptance and customer care.
What are the requirements for this Bilingual Scheduling Center Agent role?expand_more
Aspen Dental is looking for candidates who meet the following requirements: High School Diploma or equivalent; Proficient in English and Spanish; 1+ years customer service experience; Cable/Fiber internet, hardwired, 100 Mbps down/10 Mbps up; Quiet, HIPAA compliant, private workspace; and Evening and weekend availability.
What is the salary range for Bilingual Scheduling Center Agent at Aspen Dental?expand_more
The advertised salary range for Bilingual Scheduling Center Agent at Aspen Dental is $17/hr.
Where is the Bilingual Scheduling Center Agent role at Aspen Dental located?expand_more
Bilingual Scheduling Center Agent at Aspen Dental is based in Saint Pauls Episcopal Church, 21, Centre Street, Concord, Merrimack County, New Hampshire, 03301, United States. This is a remote role.
Is this Bilingual Scheduling Center Agent job remote, hybrid, or on-site?expand_more
Aspen Dental has listed this Bilingual Scheduling Center Agent role as remote.
How much experience is required for this Bilingual Scheduling Center Agent role?expand_more
Bilingual Scheduling Center Agent at Aspen Dental typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Bilingual Scheduling Center Agent role at Aspen Dental?expand_more
Key skills for Bilingual Scheduling Center Agent at Aspen Dental include sales; customer service; and hipaa.
What education is required for Bilingual Scheduling Center Agent at Aspen Dental?expand_more
Educational requirements for this role: High School Diploma or equivalent required.
What category does the Bilingual Scheduling Center Agent role belong to?expand_more
Bilingual Scheduling Center Agent at Aspen Dental is part of the Customer Services job category on Recrutus.