Bilingual Remote CSR - English/Spanish
location_onMcDaniel Colonia, Pharr, Hidalgo County, Texas, 78577, United States
Job Description
About the Role
A customer service provider is seeking a bilingual Customer Service Representative (CSR) to remotely assist with calls for the Federal Emergency Management Agency (FEMA). This role requires empathy, clear communication, and the ability to pass a federal background check. Training is provided for the Federal Emergency Management Agency (FEMA). The role requires empathy, clear communication, and the ability to pass a federal background check. Training is provided, and the position offers a salary range of $14.00 - $19.00 per hour. Applicants must reside within an hour of Houston for equipment access. Ideal candidates have at least six months of customer service experience. #J-18808-Ljbffr
Work location
Work model: Remote
McDaniel Colonia, Pharr, Hidalgo County, Texas, 78577, United States
Texas
Key Responsibilities
- check_circleAssist with calls for the Federal Emergency Management Agency (FEMA)
- check_circleProvide empathetic customer service
Requirements
- verifiedBilingual in English and Spanish
- verifiedReside within an hour of Houston
- verifiedAt least six months of customer service experience
- verifiedPass a federal background check