Automotive Internet Sales Coordinator
Not Disclosed•Full-TimeOn-site
location_on1202, Mondavi Woods Court, Cimarron, Forestville, Wake Forest, Wake County, North Carolina, 25787, United States
About the Role
This position serves as the essential communications link between our clients and the dealership. You will be the face of our sales team, managing inbound and outbound calls while ensuring every lead is addressed within 20 minutes. Your day-to-day involves monitoring website inventory across platforms like Autotrader, Cars.com, and Craigslist to ensure proper merchandising, as well as managing our social media presence on Facebook and Twitter using Hootsuite.
Beyond direct customer interaction, you will provide monthly campaign reporting and act as the primary point of contact for our CRM tool, educating team members on system entry and best practices. We are a family-oriented company that values work-life balance, which is why we are always closed on Sundays.
What We Offer
We provide a supportive environment with flexible scheduling options to accommodate your needs. Our team enjoys paid time off and a competitive benefits package that includes medical, dental, vision, disability, and life insurance. We also offer competitive pay plans and immediate on-the-job training led by experienced department heads to help you succeed from day one.
Work location
Work model: On-site
1202, Mondavi Woods Court, Cimarron, Forestville, Wake Forest, Wake County, North Carolina, 25787, United States
Wake Forest, North Carolina
Key Responsibilities
- check_circleAct as the essential communications link between the client and the dealership
- check_circleReceive inbound and make outbound sales calls
- check_circleManage social media postings on Facebook and Twitter using Hoot Suite
- check_circleMonitor leads for all departments and ensure timely responses within 20 minutes
- check_circleProvide monthly campaign reporting for marketing initiatives
- check_circleServe as the point of contact for the CRM tool and educate personnel on system usage
- check_circleMonitor and verify website inventory merchandising on individual and third-party sites
Requirements
- verifiedAutomotive BDC experience preferred
- verifiedDay/evening and Saturday flexibility
- verifiedIntermediate internet and computer skills
- verifiedKnowledge of administrative and clerical procedures
- verifiedKnowledge of customer service principles and practices
- verifiedProficiency in Word and Excel
Nice to Have
Automotive BDC experience
Benefits & Perks
check_circleFlexible scheduling optionscheck_circlePaid time offcheck_circleMedical, dental, vision, disability, and life insurancecheck_circleImmediate on-the-job training with department leads
