Associate Director, Portfolio Administration & Oversight
Not Disclosed•Full-TimeOn-site
location_on434, West Spruce Avenue, Fresno, Fresno County, California, 93650, United States
About the Role
The Associate Director, Portfolio Administration & Oversight serves as Community Holdings Management's (CHM) internal accountability and monitoring authority. This position is designed to centralize administrative oversight of portfolio health, risk indicators, compliance tracking, insurance administration, and asset-level controls. By functioning as the central point of record, the role ensures operational, financial, staffing, and compliance standards are consistently tracked, documented, escalated, and resolved.
This role exists to identify early risk indicators, stabilize underperforming or high-risk assets, and reduce exposure for CHM and ownership through disciplined systems. Unlike operational roles, this position does not assume direct control of properties but rather exercises authority through systems, standards, and accountability. By centralizing oversight that was previously fragmented, the role reduces organizational risk, increases consistency, and enables executive leadership to focus on strategic growth rather than operational firefighting.
Work Environment & Expectations
Success in this role requires frequent travel to inspect properties and surrounding neighborhoods, as well as attending meetings with owners, agencies, and partners. The position may require availability on weekends for meetings, staffing needs, and emergencies. The role involves regular interaction with various stakeholders, including Operations, HR, Finance, and external partners, requiring the ability to navigate conflict with professionalism and discretion.
Equal Opportunity Statement
CHM is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Work location
Work model: On-site
434, West Spruce Avenue, Fresno, Fresno County, California, 93650, United States
Fresno, California
Key Responsibilities
- check_circleConduct site visits to verify operational standards and document physical conditions or safety indicators
- check_circleManage vendor onboarding documentation, inventory systems, and staffing chart controls
- check_circleCoordinate cross-functionally with Operations, HR, and Finance to ensure portfolio accountability
- check_circleEscalate high-risk issues to executive leadership with clear context and recommended next steps
- check_circleCoordinate insurance renewals, documentation, and workers' compensation claims with brokers and partners
- check_circleOversee administrative HR processes including onboarding, offboarding, and mandatory training compliance
- check_circleMaintain centralized portfolio watchlist monitoring delinquency, vacancy, staffing, and compliance risks
Requirements
- verified3-5 years experience in California property management, portfolio administration, compliance, or risk-related operational oversight
- verifiedStrong working knowledge of multifamily operations, asset-level risk indicators, insurance administration, and California labor and compliance requirements
- verifiedFamiliarity with property management, HRIS, and training platforms such as AppFolio, Paylocity, Grace Hill, and Microsoft 365
Nice to Have
Experience supporting affordable housing, supportive housing, or publicly funded portfolios. Familiarity with property management, HRIS, and training platforms such as AppFolio, Paylocity, Grace Hill, and Microsoft 365.
Similar Job Opportunities
Frequently asked questions about Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH)
What does a Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) do?expand_more
Day-to-day, the Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) will conduct site visits to verify operational standards and document physical conditions or safety indicators; manage vendor onboarding documentation, inventory systems, and staffing chart controls; coordinate cross-functionally with operations, hr, and finance to ensure portfolio accountability; and escalate high-risk issues to executive leadership with clear context and recommended next steps.
What are the requirements for this Associate Director, Portfolio Administration & Oversight role?expand_more
Community Management Holdings (CMH) is looking for candidates who meet the following requirements: 3-5 years experience in California property management, portfolio administration, compliance, or risk-related operational oversight; Strong working knowledge of multifamily operations, asset-level risk indicators, insurance administration, and California labor and compliance requirements; and Familiarity with property management, HRIS, and training platforms such as AppFolio, Paylocity, Grace Hill, and Microsoft 365.
Where is the Associate Director, Portfolio Administration & Oversight role at Community Management Holdings (CMH) located?expand_more
Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) is based in 434, West Spruce Avenue, Fresno, Fresno County, California, 93650, United States. This is a on-site role.
Is this Associate Director, Portfolio Administration & Oversight job remote, hybrid, or on-site?expand_more
Community Management Holdings (CMH) has listed this Associate Director, Portfolio Administration & Oversight role as on-site.
How much experience is required for this Associate Director, Portfolio Administration & Oversight role?expand_more
Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) typically requires 3–5 years of relevant experience at the lead level.
What skills do you need for the Associate Director, Portfolio Administration & Oversight role at Community Management Holdings (CMH)?expand_more
Key skills for Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) include Appfolio; Paylocity; Grace Hill; Microsoft 365; Hris; Property Management; Insurance Administration; and Compliance.
What category does the Associate Director, Portfolio Administration & Oversight role belong to?expand_more
Associate Director, Portfolio Administration & Oversight at Community Management Holdings (CMH) is part of the accounting & finance job category on Recrutus.
About Community Management Holdings (CMH)
Community Management Holdings operates as a national platform within the real estate sector, specializing in the acquisition and growth of leading regional community association management operators. Headquartered in the United States, the firm leverages backing from private equity firm Charlesbank Capital Partners to drive strategic expansion and operational excellence. The organization integrates a people-first culture with targeted investments in technology, talent development, and service innovation to enhance its market position.
The company and its portfolio of brands currently manage operations for more than 1,000 residential communities throughout the United States. By consolidating regional expertise under a unified national structure, Community Management Holdings aims to deliver consistent, high-quality management services to diverse property associations. The platform focuses on scaling successful regional models while maintaining the personalized attention required for effective community governance. This approach supports long-term growth and stability for both the management firm and the communities it serves across the country.
Browse more roles: All Community Management Holdings (CMH) jobs, accounting & finance jobs on Recrutus.