Associate Director, Global Quality Operations

About the Role

The Associate Director, Quality Operations serves as a strategic technical leader within our global quality organization. This role is instrumental in driving operational excellence, enhancing risk management practices, and optimizing quality system processes to ensure they are efficient, compliant, and aligned with our strategic business goals. You will lead initiatives that foster a culture of accountability and continuous improvement across a matrixed global environment.

In this position, you will act as a bridge between Quality Operations and key functions such as Supply Chain, Regulatory Affairs, and IT. Your day-to-day involves facilitating cross-functional collaboration to streamline end-to-end workflows, overseeing the harmonization of quality processes across sites, and supporting digital transformation initiatives. You will represent Quality Operations in global forums, ensuring that process improvement efforts deliver the greatest organizational impact while maintaining a steadfast focus on patient and customer centricity.

Our Culture and Values

At Otsuka, we are committed to empowering our employees to play an active role in their professional development as a business imperative. We value respectful collaboration, seeking diverse partnerships to enhance work toward common goals. Our leadership approach emphasizes impactful communication, where decisions are made with logic, clarity, and respect, considering the long-term impact on customers, patients, and the business.

Hiring Process and Application

This position will be posted for a minimum of 5 business days. We encourage all qualified applicants to apply through our official career website. Please note that Otsuka will never ask for financial information, payment of any kind, or the download of third-party applications during the job application process. If you are contacted regarding this opportunity, ensure you are communicating directly through official Otsuka channels.

Equal Opportunity and Accessibility

Otsuka is an equal opportunity employer. We encourage applications from all qualified individuals and provide consideration for employment without regard to race, color, sex, gender identity or expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation to apply for this position, please contact Accommodation Request at EEAccommodations@otsuka-us.com.