Assistant Spa Manager
Not Disclosed•Full-TimeOn-site
location_onGrand Prize of America Avenue, Chatham County, Georgia, 31421, United States
About the Role
As the Assistant Center Manager, you serve as a vital leadership partner to the Center Manager, driving daily operations, team development, and an exceptional guest experience. This role is designed for a leader-on-duty who ensures the seamless execution of center activities while fostering a positive, inclusive team culture.
You will act as the heartbeat of the center, stepping in to coach team members, resolve guest concerns, and uphold the highest standards of service. Whether managing the front desk, analyzing sales trends, or supporting community engagement, your presence ensures that every guest receives a welcoming and professional experience that reflects our brand values.
Work location
Work model: On-site
Grand Prize of America Avenue, Chatham County, Georgia, 31421, United States
Georgia
Key Responsibilities
- check_circleCreate a positive and welcoming environment that reflects company values
- check_circleMaintain a strong presence at the front desk to support team coverage and coaching
- check_circleProactively address guest concerns and resolve issues to uphold satisfaction
- check_circleLead by example in educating guests on savings, products, services, and promotions
- check_circleAnalyze sales performance and guest trends to identify improvement opportunities
- check_circleCoach the team to achieve or exceed center and individual sales and KPI goals
- check_circleSupport execution of local marketing and community engagement efforts
- check_circleCoach the team in confidently recommending products and services to drive sales
- check_circleProvide ongoing support and coaching to Guest Service Associates and Specialists
- check_circleReinforce accountability around service standards, performance expectations, and protocols
- check_circleHelp onboard and train new team members, creating a supportive and inclusive environment
- check_circleEnsure standards for cleanliness, sanitation, presentation, and professionalism are met
Requirements
- verified2+ years of experience in customer service or sales
- verifiedPrevious supervisory or team lead experience
- verifiedProficiency with POS systems
- verifiedProficiency with Microsoft Office Suite
Nice to Have
2+ years of experience in customer service or sales. Previous supervisory or team lead experience.
Similar Job Opportunities
Frequently asked questions about Assistant Spa Manager at Learntastic
What does a Assistant Spa Manager at Learntastic do?expand_more
In this Assistant Spa Manager at Learntastic role, you will create a positive and welcoming environment that reflects company values; maintain a strong presence at the front desk to support team coverage and coaching; proactively address guest concerns and resolve issues to uphold satisfaction; and lead by example in educating guests on savings, products, services, and promotions.
What are the requirements for this Assistant Spa Manager role?expand_more
Learntastic is looking for candidates who meet the following requirements: 2+ years of experience in customer service or sales; Previous supervisory or team lead experience; Proficiency with POS systems; and Proficiency with Microsoft Office Suite.
Where is the Assistant Spa Manager role at Learntastic located?expand_more
Assistant Spa Manager at Learntastic is based in Grand Prize of America Avenue, Chatham County, Georgia, 31421, United States. This is a on-site role.
Is this Assistant Spa Manager job remote, hybrid, or on-site?expand_more
Learntastic has listed this Assistant Spa Manager role as on-site.
How much experience is required for this Assistant Spa Manager role?expand_more
Assistant Spa Manager at Learntastic typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Assistant Spa Manager role at Learntastic?expand_more
Key skills for Assistant Spa Manager at Learntastic include Pos Systems; and Microsoft Office Suite.
What category does the Assistant Spa Manager role belong to?expand_more
Assistant Spa Manager at Learntastic is part of the retail job category on Recrutus.