Applied Researcher I (AI Foundations, LLM Customization, Finetuning, Reinforcement Learning)

About the Mission

At Capital One, we are creating trustworthy and reliable AI systems to change banking for good. For years, we have led the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML bring humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams to continue our industry-leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure.

About the Team

The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with academia to building production systems. We collaborate with product, technology, and business leaders to apply the state of the art in AI to our business, helping to reimagine how we serve the customers and businesses who have come to love our products and services.

About the Role

In this role, you will partner with a cross-functional team of data scientists, software engineers, machine learning engineers, and product managers to deliver AI-powered products that change how customers interact with their money. You will leverage a broad stack of technologies to reveal insights hidden within huge volumes of numeric and textual data and build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

You will engage in high-impact applied research to take the latest AI developments and push them into the next generation of customer experiences. A key part of your success will be flexing your interpersonal skills to translate the complexity of your work into tangible business goals. We are looking for individuals who love the process of analyzing and creating, share a passion for doing the right thing, and are committed to making the right decisions for our customers.

Hiring Process

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity & Culture

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.

If you require an accommodation to apply, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.