Applied Researcher I (AI Foundations, LLM Core and Agentic AI)

About the Mission

At Capital One, we are creating trustworthy and reliable AI systems to change banking for good. For years, we have led the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions instantly, our applications of AI & ML bring humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams to continue our industry-leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure.

About the Team

The AI Foundations team sits at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with academia to building production systems. We collaborate closely with product, technology, and business leaders to apply the state of the art in AI to our business, ensuring that the transformative power of emerging AI capabilities reimagines how we serve our customers and the businesses that rely on our products.

About the Role

As an Applied Researcher, you will partner with a cross-functional team of data scientists, software engineers, and product managers to deliver AI-powered products that change how customers interact with their money. You will leverage a broad stack of technologies to reveal insights hidden within huge volumes of numeric and textual data, building AI foundation models through all phases of development from design through training, evaluation, validation, and implementation.

This role is for those who love the process of analyzing and creating, sharing a passion to do the right thing by making the best decisions for our customers. You will engage in high-impact applied research to push the latest AI developments into the next generation of customer experiences. Success in this role requires an engineering mindset with a track record of delivering models at scale, as well as the ability to flex interpersonal skills to translate the complexity of your work into tangible business goals.

Hiring Process

Capital One is committed to a fair and transparent hiring process. We consider qualified applicants regardless of background. For specific details on the interview stages and timeline, please refer to the application portal or contact our recruiting team.

Equal Opportunity & Culture

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws. We also offer accommodations for candidates who require them during the recruiting process; please contact Capital One Recruiting for assistance.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.