
location_onMonroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Harrison Street Asset Management (HSAM) is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London, the firm manages over $108 billion in assets for institutional investors and registered investment advisors globally. Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm's global team of more than 520 professionals is committed to creating long-term value through deep sector expertise and forward-thinking strategies.
Harrison Street is seeking a Content Specialist within the Innovation Department to report directly to the Chief Innovation Officer. This role serves as a critical bridge between human expertise and AI-enabled systems. The primary mission is to capture, structure, and maintain the Firm's institutional knowledge, translating deep professional insights into high-quality inputs that inform the development and continuous improvement of proprietary AI models.
In this position, you will extract insights from professionals across the organization, including investment, asset management, portfolio management, and Impact teams. You will ensure that the Firm's collective institutional judgment is preserved in a searchable, well-structured knowledge base. Beyond technical documentation, you will support the development of internal and external-facing materials, such as case studies and narrative content, that highlight the Firm's innovative use of AI tools and techniques for key stakeholders.
Your work will involve transcribing and synthesizing notes from key management, investment, and strategy meetings to identify recurring themes and decision logic. You will collaborate closely with engineering and data teams as AI models are trained, tested, and refined, acting as a quality bridge to ensure fidelity between what professionals know and what models learn. Additionally, you will assist the Chief Innovation Officer in developing marketing and communications materials, drafting internal briefings, and supporting broader firm-wide storytelling around innovation.
Candidates selected for this role will move through a structured interview process designed to assess both communication skills and cultural fit. The process typically includes:
Harrison Street is proud to be an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. We are an affirmative action employer and consider qualified applicants without regard to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law. If you require accessibility assistance applying for open positions, please contact our ADA Accessible Line at (312) 920-0500 or [email protected]. All information provided will be kept confidential.
Work model: On-site
Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Chicago, Illinois
Prior experience in financial services, investment management, or real estate. Familiarity with AI/ML concepts, large language models, or knowledge management systems. Experience with transcription, interview-based research, or qualitative data synthesis.
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