Administrative Manager
Not Disclosed•Full-TimeOn-site
location_on429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
About the Organization
The United Planning Organization (UPO) has served the residents of Washington, D.C. since 1962 as the designated Community Action Agency. Our vision is to create a city of thriving communities and self-sufficient residents, while our mission is to unite people with opportunities.
About the Role
As the Administrative Manager for the Community Health Division's Comprehensive Treatment Center (CTC), you will be the operational backbone of our healthcare services. This role exists to ensure the CTC runs efficiently, allowing our clinical teams to focus on patient care while we manage the complex business infrastructure behind the scenes.
In this position, you will oversee daily business operations, including financial systems, patient billing, procurement, and facility management. You will supervise clerical staff, manage personnel actions, and ensure compliance with all federal and state regulations. Your day will involve balancing strategic planning with hands-on problem-solving, from reconciling insurance claims to coordinating with the Department of General Services on facility safety. You will also play a key role in continuous quality improvement, helping to develop policies that enhance service delivery for our diverse client base.
Hiring Process
Qualified applicants are encouraged to submit their cover letter and resume online through the UPO Career Center. Please visit www.upo.org to view all current vacancies and learn more about our services. This position is open until filled.
Equal Opportunity
UPO is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment where all individuals have the opportunity to contribute to our mission of uniting people with opportunities.
Work location
Work model: On-site
429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
Washington, District of Columbia
Key Responsibilities
- check_circleDevelop and enhance manual and automated systems to improve services and employee productivity
- check_circleOversee patient billing, collections, and claims reconciliation with government and private insurance programs
- check_circleNegotiate and manage procurement requests and contracts while ensuring legal and auditing requirements are met
- check_circleManage the filing, storage, and security of documents and ensure credentialing of new hires with insurance programs
- check_circleOversee facility management to ensure proper maintenance, safety, and space utilization
- check_circleAdminister and monitor financial systems including budget preparation, invoice reconciliation, and financial compliance
- check_circleParticipate in management meetings to develop policies, procedures, and continuous quality improvement processes
- check_circleSupervise clerical staff by conducting interviews, assigning work, evaluating performance, and providing training
Requirements
- verifiedBachelor's degree in health administration or business
- verifiedEight years of experience in business management, billing and budgeting
- verifiedDirect experience in developing and managing budgets and contracts
- verifiedExperience with Microsoft Office programs, specifically Excel
- verifiedPrior experience in a hospital setting, healthcare facility, or managing the business office of a healthcare practice
- verifiedExperience with Medicaid and/or commercial insurance billing
- verifiedSuccessful completion of criminal background check and/or FBI fingerprinting
- verifiedPre-employment drug screening
Nice to Have
Master's degree in health administration, business, or related field; minimum of four years of experience in management, budgeting, financial reporting, and accounting; strong project management skills; demonstrated ability to work in a service environment for difficult to manage clients; ability to prioritize tasks, analyze data, problem solve, think critically, and create and improve organizational systems; ability to create positive, long-term working relationships by demonstrating a commitment to teamwork and customer service by consistently exhibiting tact, dependability, diplomacy, and flexibility.
Benefits & Perks
check_circleHealth insurance (Kaiser) with 70/30 splitcheck_circleDental insurance (MetLife) fully paid by employercheck_circleVision insurance (VSP) fully paid by employercheck_circle401(k) with Safe Harbor match of 5.5% plus 1% staff contribution matchcheck_circleSick leave of 4.5 hours per pay periodcheck_circleVacation leave of 4.5 hours per pay periodcheck_circle2 paid personal dayscheck_circlePaid holidays
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Skills, education and keywords
Skills: Microsoft Office, Excel, Medicaid, Commercial Insurance Billing.
Education: Bachelor's degree in health administration or business (or 8 years experience); Master's degree in health administration, business, or related field (desired).
Frequently asked questions about Administrative Manager at United Planning Organization
What does a Administrative Manager at United Planning Organization do?expand_more
Day-to-day, the Administrative Manager at United Planning Organization will develop and enhance manual and automated systems to improve services and employee productivity; oversee patient billing, collections, and claims reconciliation with government and private insurance programs; negotiate and manage procurement requests and contracts while ensuring legal and auditing requirements are met; and manage the filing, storage, and security of documents and ensure credentialing of new hires with insurance programs.
What are the requirements for this Administrative Manager role?expand_more
To qualify for the Administrative Manager at United Planning Organization position, applicants should have: Bachelor's degree in health administration or business; Eight years of experience in business management, billing and budgeting; Direct experience in developing and managing budgets and contracts; Experience with Microsoft Office programs, specifically Excel; Prior experience in a hospital setting, healthcare facility, or managing the business office of a healthcare practice; and Experience with Medicaid and/or commercial insurance billing.
Where is the Administrative Manager role at United Planning Organization located?expand_more
Administrative Manager at United Planning Organization is based in 429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States. This is a on-site role.
Is this Administrative Manager job remote, hybrid, or on-site?expand_more
United Planning Organization has listed this Administrative Manager role as on-site.
How much experience is required for this Administrative Manager role?expand_more
Administrative Manager at United Planning Organization typically requires 8+ years of relevant experience at the mid level level.
What skills do you need for the Administrative Manager role at United Planning Organization?expand_more
Key skills for Administrative Manager at United Planning Organization include Microsoft Office; Excel; Medicaid; and Commercial Insurance Billing.
What education is required for Administrative Manager at United Planning Organization?expand_more
Educational requirements for this role: Bachelor's degree in health administration or business (or 8 years experience); and Master's degree in health administration, business, or related field (desired).
What category does the Administrative Manager role belong to?expand_more
Administrative Manager at United Planning Organization is part of the admin job category on Recrutus.