
The Sleep Expert role is a retail sales position within Mattress Firm focused on guiding customers to the ideal sleep solutions. The team member acts as a trusted authority, providing technical product knowledge and leveraging digital tools to deliver a seamless in-store experience. Key responsibilities include building strong customer relationships, driving individual sales performance, and maintaining post-purchase engagement. The position offers significant appeal through uncapped commission potential, comprehensive benefits including a 401(k) match, and robust career growth opportunities supported by on-the-job training. The role is based in-store and involves physical activity such as lifting heavy items.