This hybrid Customer Service Representative role at TTEC focuses on outbound B2B engagement within the Tempe, Arizona office. The position involves conducting structured calls to small business clients, identifying their operational needs, and collaborating with sales teams to deliver tailored solutions. Key responsibilities include documenting customer interactions across multiple systems and maintaining high-quality communication standards. The role appeals to candidates seeking a supportive, inclusive culture with a global team of lifelong learners. It offers a Monday to Friday schedule, opportunities for career development through free training courses, and a hybrid work arrangement that transitions to remote flexibility based on performance.