The Financial Counselor role is based in Jackson, Tennessee, within the hospital's professional services team. The position focuses on managing patient financial accounts by assisting individuals in establishing payment arrangements and processing financial responsibility estimates. Key responsibilities include collecting payments, conducting financial assessments to determine eligibility for assistance programs, and facilitating referrals to alternate payer sources. The role requires maintaining strict confidentiality of patient data and adhering to all compliance policies. This position offers the opportunity to work in a supportive healthcare environment where a caring and professional attitude is valued. The schedule includes an 8-day shift pattern with potential for overtime and callback duties as needed.