The Patient Service Representative role serves as the primary point of contact for Wayne Health, combining call center duties with reception responsibilities in an outpatient clinical setting. Key responsibilities include managing incoming patient calls, scheduling appointments for various services, processing insurance verifications and payments, and resolving inquiries or complaints with professionalism. The position requires strong communication skills and the ability to navigate electronic health records while maintaining patient confidentiality. This opportunity appeals to those seeking a patient-centric environment dedicated to advancing medical knowledge and community health. The role offers a collaborative team atmosphere within a large healthcare network, with potential for travel to different clinic locations and a schedule determined by departmental needs.