
This Content Strategist role supports the NYC government digital team by translating complex civic concepts into accessible plain language for the general public. The position involves creating content outlines for guided experiences on nyc.gov, conducting research into city laws and policies, and analyzing user behavior data to inform content decisions. Key responsibilities include interviewing subject matter experts, auditing existing digital features, and ensuring all deliverables meet strict style guides and deadlines. The role appeals to professionals seeking to make a tangible public impact through clear communication and strategic information architecture. It offers the opportunity to work within a collaborative environment that values user-centered design and requires strong project management skills to navigate complex government workflows.
