This full-time Call Center Customer Service Representative role serves as the primary point of contact for Vance Outdoors, acting as the human face of the brand for online shoppers. The position involves processing customer orders, managing B2B account information, and resolving inquiries across phone, email, and live chat channels. Key responsibilities include troubleshooting issues, ensuring compliance with state regulations, and maintaining accurate data entry within multiple software systems. The role appeals to individuals seeking a collaborative team environment where they can develop strong problem-solving and communication skills while contributing to a positive departmental culture. The position is based on-site within a moderate noise environment and requires proficiency with standard office equipment and computer systems.