This full-time Customer Technical Support Specialist role is based in Dahlgren, VA, supporting the Corporate Research, Development, Test and Evaluation Network. The position involves managing user accounts, network security, and connectivity across multiple government environments. Key responsibilities include providing on-site and remote desktop support, maintaining Active Directory domains, assigning IP addresses, and monitoring compliance using tools like ServiceNow and Cisco ISE. The role appeals to candidates seeking to work within a critical defense infrastructure team where they can apply their security certifications to protect network integrity. The position requires an active security clearance and offers the opportunity to develop Standard Operating Procedures while ensuring reliable access for users in a high-stakes environment.