The Ivy Hotel

The Concierge role at The Ivy Hotel supports the front desk and guest services team within a historic, luxury boutique property in Baltimore. Key responsibilities include managing guest check-ins and check-outs, handling reservations and billing, coordinating with housekeeping and dining departments, and resolving guest inquiries to ensure exceptional hospitality. The position appeals to candidates seeking a unique work environment that blends historic charm with high-end service standards, offering a collaborative culture where staff are encouraged to provide personalized care. The role requires flexibility for varying schedules, including weekends and holidays, and is based on-site at the hotel.