The Mailroom Quality Assurance and Track and Trace Lead role at Tekpro Support Services involves overseeing quality control functions for a high-volume government mailroom operation at FBI HQ in Washington DC. The position requires maintaining an active top secret security clearance and includes performing physical audits on critical and non-critical packages, conducting research on missing or lost mail, and managing inbound and outbound shipping workflows. Key responsibilities also involve analyzing data for audits, ensuring strict adherence to security compliance standards, and collaborating with internal teams to optimize production flow. This opportunity appeals to candidates seeking a role within a collaborative environment where strong communication and analytical skills are valued. The position offers a comprehensive benefits package including health insurance, retirement matching, and paid time off, while requiring on-site work in a warehouse setting.