The Health Care Customer Service Representative role is a remote position within the GREAT STATE TEAM, focusing on resolving billing, payment, and insurance inquiries for healthcare clients. Key responsibilities include managing inbound and outbound calls, processing payments, establishing payment arrangements, and ensuring compliance with healthcare regulations such as HIPAA and FDCPA. The position appeals to candidates seeking a fast-paced, team-oriented environment with opportunities for professional growth and performance-based earnings increases. The role offers a comprehensive benefits package including health insurance, retirement matching, and paid time off, while requiring a wired internet connection and camera usage during shifts. Bilingual skills are highly valued for additional support.