
The Front Desk Supervisor role supports daily hotel front office operations to ensure exceptional guest experiences. Key responsibilities include supervising front desk agents, managing guest reservations, and resolving guest concerns while maintaining a welcoming environment. The position reports to the Front Office Manager and requires a flexible schedule including evenings and weekends. This role is appealing due to HVMG's strong culture of excellence and significant career growth opportunities across a nationwide portfolio, with potential paths to senior management. Associates benefit from flexible scheduling, comprehensive healthcare, a 401(k) match, and exclusive industry discounts.