This full-time Service Advisor role is based in Cheyenne, Wyoming, serving as the primary liaison between customers and the service department. The position involves coordinating repair transactions, managing work orders using Mitchell and Pro-Demand systems, and ensuring accurate documentation of complaints, causes, and corrections. Key responsibilities include communicating with technicians to prioritize jobs, preparing detailed estimates, and maintaining strong customer relationships through proactive communication and trust-building. The role offers a collaborative environment focused on upholding the Rocky Mountain Promise, with opportunities to develop skills in automotive service operations and customer relations within a structured, on-site team setting.