The Social Media & Loyalty Specialist role at Mitsubishi Motors North America supports owner retention and advocacy by balancing CRM lifecycle execution with social community management. Key responsibilities include monitoring brand social channels, responding to owner inquiries, managing newsletter deployments, and translating customer sentiment into actionable insights for cross-functional teams. This position offers a hybrid work arrangement with a mix of remote and in-office collaboration in Franklin, Tennessee. The role is appealing for its focus on shaping brand loyalty during a period of reinvention, providing opportunities for professional growth through development programs, and fostering a collaborative culture that values diversity and continuous improvement.