The Court Operations Associate role within Hennepin County's Centralized Services Division supports the District Court by managing high-volume public inquiries and administrative tasks. Key responsibilities include responding to approximately 800 daily phone calls and chats, updating case records in the MNCIS system, scheduling hearings, and providing guidance on court procedures and technology. The position offers a remote work arrangement following a six-to-eight-week onsite training period, providing an opportunity to contribute to a diverse, equity-focused public service environment. This role appeals to individuals seeking professional growth and the chance to assist a wide range of stakeholders, including attorneys, media, and court users, in a collaborative team setting.