Michigan Medicine

Michigan Medicine seeks a Patient Financial Counselor to provide remote financial assistance to patients and families within a high-volume call center environment. The role involves managing billing inquiries, insurance eligibility, and payment arrangements while ensuring a seamless customer experience. Key responsibilities include interpreting insurance benefits, resolving complex third-party payer issues, and assisting with applications for programs such as Medicaid and the Health Insurance Marketplace. The position requires strong communication skills and the ability to handle sensitive financial matters with empathy and integrity. This full-time opportunity appeals to candidates seeking a mission-driven healthcare setting with a focus on patient advocacy and service excellence. The role offers the flexibility of working from home, supported by employer-provided technology, while contributing to the broader revenue cycle and operational efficiency of the health system. Candidates should possess a bachelor's degree and at least three years of experience in healthcare billing or revenue cycle management. View more