The Guest Services Representative role supports the front desk operations at a KOA campground, serving as the primary point of contact for guests before and during their stay. Key responsibilities include managing check-ins and reservations, handling payments, resolving guest inquiries and concerns, and maintaining store inventory and cleanliness. The position also involves preparing operational reports and collaborating with team members to ensure a welcoming environment. This role appeals to individuals who thrive in a fast-paced setting and enjoy outdoor work, offering the chance to contribute to a community-focused hospitality mission. The position requires a mix of indoor office tasks and outdoor duties, with flexibility to work nights, weekends, and holidays.