The Desktop Support Specialist Level 1 role serves as the primary technology contact for JonnyPops' Plymouth and Elk River locations, ensuring seamless operations for a fast-growing frozen novelty manufacturer. Key responsibilities include resolving hardware and software issues, managing device imaging and inventory, and partnering with HR to deliver a polished technology onboarding experience for new hires. The position also involves supporting manufacturing floor systems and maintaining food safety protocols within the production facility. This opportunity appeals to candidates seeking a hands-on, people-first environment where they can make a tangible impact on company culture. The role offers the chance to work in a collaborative, high-growth setting with a clear mission, while requiring travel between two local sites.