This Network Observability Specialist II role supports Iridium's Gateway Technical Operations team in maintaining the world's only global satellite voice and data network. The position involves monitoring, testing, and upgrading cloud-based gateway elements within a 24x7x365 environment, while troubleshooting system anomalies and coordinating fault resolution with engineering and vendor partners. Key responsibilities include managing outage notifications, documenting technical procedures, and serving as an escalation point for customer trouble tickets. The role appeals to candidates seeking to make a global impact by supporting critical communications for first responders and remote operations. It offers a collaborative, inclusive culture with opportunities for professional growth and mentorship. The position is fully onsite, requiring five days of in-office attendance, and includes swing or night shift rotations with on-call duties.