Helen Ross McNabb Center Careers

The Floating Customer Service and Benefits Specialist role supports the Knox Children and Youth Center within the Helen Ross McNabb Center. This position covers front desk operations, admissions, and switchboard duties across multiple locations. Key responsibilities include verifying client eligibility, managing insurance information, processing payments, and maintaining accurate medical records. The specialist also handles administrative tasks such as scheduling appointments, answering calls, and organizing files. The role is ideal for individuals who want to make a difference in people's lives by helping clients navigate their healthcare needs. The position offers a hybrid schedule with fixed hours at the home location and travel to other sites. Candidates with administrative experience and strong organizational skills are encouraged to apply. The center provides a supportive environment where hard work is valued and appreciated. View more